At Ayulab Wellness, we ensure safe, discreet, and timely delivery of our Ayurvedic wellness products for both men and women. This Dispatch & Shipping Policy outlines how orders are processed, shipped, and delivered to our customers.
1. Order Processing Time
All orders are processed within 24–48 business hours after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
2. Dispatch Details
Once your order is dispatched:
- You will receive a confirmation message or email with tracking details.
- Orders are dispatched through reliable and trusted courier partners.
- Products are packed securely to avoid damage during transit.
3. Shipping Duration
Estimated delivery timelines are as follows:
- Within India: 3–7 business days depending on your location.
- Remote Areas: Delivery may take additional 2–3 business days.
4. Discreet Packaging
We understand the sensitivity of our wellness products. All orders are shipped in plain, unbranded, and discreet packaging with no mention of product details on the outer package.
5. Shipping Charges
Shipping charges (if applicable) are clearly mentioned at checkout before payment. Any promotional free-shipping offers will be displayed on the website.
6. Delivery Attempts
Courier partners usually attempt delivery up to two times. If delivery is unsuccessful due to incorrect address or unavailability of the customer, the order may be returned to us.
7. Delayed or Lost Shipments
While we strive for timely delivery, delays may occur due to weather conditions, logistical issues, or unforeseen circumstances. In case of lost or significantly delayed shipments, please contact our support team for assistance.
8. International Shipping
Currently, we ship only within India. International shipping services may be introduced in the future.
9. Address Accuracy
Customers are requested to provide complete and accurate shipping details. Ayulab Wellness is not responsible for delays or non-delivery due to incorrect address information.
10. Contact Us
For any dispatch or shipping-related queries, please contact us: